If you have multiple CRM sites that feed into Sisu and you want all these sites to feed into a single Sisu team instance, an integration needs to be set up for each CRM site. You can set up as many as needed but this needs to be done by Sisu. Contact Sisu for setup via the Sisu chat bubble.
Important Note Affecting CINC & Sierra
Within each CRM instance, each user needs to be unique. This means that the user's first and last name can be the same but the email address needs to be different and unique since they are used as unique identifiers. Note that this is already a BoomTown requirement.
Our Suggestion for Setup
We suggest you keep the same user names but use different email addresses for the accounts in each CRM. In Sisu, you will need to create a second user with the same name but using the matching email address.
You will need to share the CRM Admin/Broker/Owner credentials and Sisu will do the setup for you.
CINC typically has the same Broker (admin)/password for each site.
Sierra and Boomtown should have different admin accounts for each site.
Multi-site Integration Settings
When using multi-sites, you will only have access to configure one of the sites. If you need to change the settings for the other sites, please contact Sisu to make the changes for you.