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How do I use the @mention to notify other users?
How do I use the @mention to notify other users?

Missing notifications? Make sure you're properly formatting comments with @mention to notify users.

Danny Stief avatar
Written by Danny Stief
Updated over a week ago

Some users have been complaining about missing notifications. The issue might be that the @mention in the message isn't formatted properly. This video below will help you learn how the @mentioning needs to be formatted.

If you don't receive notifications within 15 minutes, check your spam folder. Sometimes Sisu emails that come from [email protected] can be tagged as spam. If that's the case, add the email address to your address book.

Video Note: To optimize viewing, watch this video on Loom. You can do this by clicking the square icon with an arrow coming out of it, which appears in the top-right corner of the video.

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