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Authentication errors

To authenticate to Zapier, you will NOT use your Sisu username and password, you will use your Sisu team credentials. If you see the following error when you attempt to connect, please make sure you use your Sisu team credentials.

Step 1: Navigate to Admin > Team Settings > API Credentials:

(click "generate" if you don't see credentials yet)

This will be what is used to configure the Zapier connection to your Sisu account.

  • Username: Username from Team Settings / API credentials

  • Password: Token information from Team Settings / API credentials

Step 2: Accept our private Zapier invitation:

Zapier is a data connection repository that connects more than 1,000 web apps. To get access to Sisu's Zapier connection you can join through this link.

Step 3: Build your zaps.

Note: It's your responsibility to build, test, and manage any custom zaps.


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