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Authentication errors

To authenticate to Zapier, you will NOT use your Sisu username and password, you will use your Sisu team credentials . If you see the following error when you attempt to connect, please make sure you use your Sisu team credentials.

Step 1: Navigate to Admin > Team Settings > API Credentials:

(click "generate" if you don't see credentials yet)

This will be what is used to configure the Zapier connection to your Sisu account.

  • Username: Username from Team Settings / API credentials

  • Password: Token information from Team Settings / API credentials

Step 2: Accept our private Zapier invitation:

Zapier is a data connection repository that connects more than 1,000 web apps. To get access to Sisu's Zapier connection you can join through this link.

Step 3: Build your zaps.

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