Sisu Glossary
Alex Masterson avatar
Written by Alex Masterson
Updated over a week ago

Sisu Fields

Adjusted GCI

GCI − referral fees = Adjusted GCI

You can find this field on the Commission form.

Adjustment Categories

Categories are WHY you are going to pay someone.

Admins can add or edit adjustment categories by going to Admin > Commissions. These categories show up in the Category field, which appears on the Commission Form when defining adjustments.

Adjustment Entities

Entities are outside/external businesses being paid.

Admins can add or edit adjustment entities by going to Admin > Commissions. These entities show up in the Entity field, which appears on the Commission Form when defining adjustments.

Buyers Closed

The number of units that closed (buyer’s side)

You can find this field on the Goals screen (Account > Goals).

Closed Unit Goal

The goal for the total number of units that will close.

You can find this field on the Goals screen (Account > Goals).

Conversations

Any communication with people about listed properties. This is a measured metric in Sisu because conversations lead to appointments set.

You can find this field on the Goals screen (Account > Goals) and on the Dashboard.

Gross Agent(s) Paid Income

A percentage of the GCI that’s paid to all your team's agents who are involved in the deal. Referral fees and pre-split adjustments have not been taken out.

In Sisu, this percentage is used throughout the commission form to determine how much the agents contribute to any referral fees or pre-split fees.

Example

For example, let’s assume the following:

  • Gross Agent(s) Paid Income percentage = 70% ($7,087)

  • Referral Adjustments = $200 Zillow referral fee

  • Pre-split adjustments = $1,000 brokerage fee

70% of $1,200 will be taken out of the Gross Agent(s) Paid Income. The result is the Net Agent(s) Paid Income.

You can find this field on the Commission form.

Lead Source ROI

Measures how much money, or profit, is made by your lead sources

Listing Appointments

Appointments with people to see a listed property (seller’s side)

Listings Closed

The number of units that closed (seller’s side)

You can find this field on the Goals screen (Account > Goals).

Net Agent(s) Paid Income

After any Referral Adjustments or Pre-split Adjustments have been made, this is the income available for all of your agents associated with this transaction.

Example

For example, if the Net Agent(s) Paid Income is $4,800 and 3 agents were involved, the money could be split like this:

  • Agent 1 (80%): $3,840

  • Agent 2 (10%): $480

  • Agent 3 (10%): $480

You can find this field on the Commission form.

Signed Date

The date that the client signs an agreement that they’re working with the agent; changes the transaction status to Signed

This field appears in the Transaction Overview by default, but it can be added to any form.

Under Contract Date

The date we get an offer accepted to buy someone’s house; changes transaction status to Pending.

This field appears in the Transaction Overview by default, but it can be added to any form.

Sisu Terminology

Pending

Pending means the Transaction is in a Pending status. Transactions have a Pending status in Sisu whenever the Under Contract Date field has been filled out. When Sisu is looking at Pending transactions, it generally does not factor in the exact date that the transaction went under contract. It's simply looking at whether the transaction has a date entered into the Under Contract Date field or not.

Example

In the Agent Accountability report, the Pending section shows all pending transactions, regardless of the date range you are viewing.

Under Contract

Under Contract in Sisu is tied to the Under Contract Date field found in Sisu forms. When Sisu is looking at transactions under contract, it factors in the actual dates entered into the Under Contract Date field. This means that the date range you've selected will affect which transactions appear.

Example

In the Agent Accountability report, the Under Contract section will only show transactions with an Under Contract Date within the selected date range of the report.

Integrations

API

See the Acronym section of this document for this definition.

A CRM that assists with lead generation and lead management.

  • Sisu integrates directly with BoomTown

  • Cost to integrate with Sisu: No additional cost

  • Acquired Brokermint (sends data into quickbooks)

Brivity

Mainly a CRM but it also has task management capabilities

  • Sisu does not integrate with Brivity

CINC

IDX websites; marketing tools; lead generation; CRM

  • Sisu integrates directly with CINC

CRM

See the Acronym section of this document for this definition.

Tracks transactions for agents; Sisu processes and imports these transactions

IDX websites; lead generation; CRM

  • Integrates with Sisu using Real Synch

FUB (Follow Up Boss)

CRM for managing leads

  • Sisu integrates directly with FUB

IDX websites; marketing tools; lead generation; CRM

  • Sisu integrates directly with Lofty

A 3rd-party integration provider; allows different systems to communicate

CRM that provides lead generation websites, lead cultivation, and marketing tools

Initially started as a website-building company, but now is also a CRM. They also have a coaching platform.

  • Sisu integrates directly with Sierra Interactive

Does compliance, documents, and some task management

  • Sisu integrates with Skyslope

Real Estate CRM

  • Wise Agent has no integration

A Zap is an automated workflow that tells your apps to follow this simple command: "When this happens, do that." Every Zap has a trigger, and it has one or more actions. A trigger is an event that starts a Zap, and an action is what your Zap does for you. When a Zap runs, each action it completes counts as one task.

Zapier

Allows users to integrate the web applications they use. It also helps to automate repetitive tasks between two or more apps. No coding is necessary. Only Zaps. While you are free to use Zapier to integrate with Sisu, we don’t actively support Zapier. This means that we don’t update, create, or fix zaps.

Zillow Flex

A program from Zillow that makes it easier for agents, brokers, and teams to provide connections to home buyers at no upfront cost.

Acronyms

API (Application Programming Interface)

Allows two applications to communicate with one another. For example, when you check the weather on your phone, you're using an API. The weather widget on your phone is pulling data from (communicating with) a weather website and displaying it on your phone.

CDA (Commission Disbursement Authorization)

A document that gives instructions on how the commission should be dispersed. It’s essentially a payment request to the closing company. It can be sent to the escrow company, title company, attorney, or whoever is handling the closing.

Technology for managing all your company’s relationships and interactions with customers and potential customers.

FUB (Follow Up Boss)

See the Integrations section in this document for this definition.

GCI (Gross Commission Income)

Represents your total earnings from the commissions on sales. Referral fees haven’t been subtracted yet. To calculate GCI in real estate, simply multiply the sale price of a property by your share of the commission rate.

Example

For example, for a $400,000 home with a 6% total commission, your GCI would be $400,000*.06=$24,000, assuming the agents are working for both the seller and buyer. In this case, you’d need to enter 2 transactions in Sisu: one for the buyer’s side and one for the seller’s side. The buyer/seller split percentage would dictate how much GCI would go to each side.

If the buyers and sellers have different agents and the split is 50/50, the GCI would be $400,000*.03=$12,000.

REO (Real Estate Owned)

Property owned by a lender because it failed to sell in a foreclosure auction after the borrower defaulted on his or her mortgage. Banks attempt to sell their REOs using a real estate agent or by listing the properties online. REOs are often sold at a discount by banks and other lenders. However, they are usually sold "as is" and are often in disrepair.

ROI (Return on Investment)

(see also Lead Source ROI)

Measures how much money, or profit, is made on an investment as a percentage of the cost of that investment. To calculate the percentage ROI for a cash purchase, take the net profit or net gain on the investment and divide it by the original cost.

VA (Virtual Assistant)

Employees that work overseas. They're hired to perform simple tasks for the brokerage.

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