This article explains how actions taken in BoomTown impact Activities and Transactions in Sisu. The BoomTown integration is a one-way, continuous sync from BoomTown to Sisu. Changes made in Sisu do not update Lead Profiles in BoomTown.
Topics in this article:
How BoomTown Actions Increment Sisu Activities
Certain actions performed in BoomTown automatically count toward Activities in Sisu.
Required Configuration Settings
The following settings must be enabled for activity syncing:
Create Sisu lead measure activities from BoomTown usage
Update Sisu activities based on BoomTown contact categories
If a lead’s category is not included in your configuration, activities will not sync for that lead.
Activity Mapping Overview
Action in BoomTown | Result in Sisu |
Unsuccessful Call Attempt Left Message | +1 Number of Dials activity |
Talked to Prospect | +1 Conversations activity |
Wrong Number Opted Out | +1 Number of Dials activity |
Sent Email | +1 Emails Sent activity |
Sent Text | +1 Text Messages activity |
Received Text | Not currently tracked |
Notes
Email and text activity may take up to 15 minutes to appear in Sisu
BoomTown texts will soon count toward Conversations (1 per lead per day)
How BoomTown Actions Affect Sisu Transactions
Transactions in Sisu are created or updated based on lead category changes and to-do actions in BoomTown.
Required Configuration Settings
The following configuration settings determine which actions in BoomTown create new transactions in Sisu:
Create Sisu transaction on BoomTown category changes
Create Sisu transactions on BoomTown category change
Create and update Sisu transactions from BoomTown to-do’s
Category Changes → Transaction Behavior
BoomTown Category | Result in Sisu |
Hot / Qual / Nurt / Watch | New Pipeline transaction created +1 Boomtown Leads activity |
Pending | New Pending transaction or status change on existing transaction to Pending |
Closed | Status change on existing transaction to Closed |
ℹ️ Important Notes:
Block setting UC date/status from BoomTown setting prevents Pending updates
Block setting Closed date/status from BoomTown setting prevents Closed updates
Meetings and Showings → Transaction Progress
Action in BoomTown | Result in Sisu |
Meeting to-do scheduled | New Appt Set transaction or status change on existing transaction to Appt Set |
Meeting to-do completed | Status change on existing transaction to Appt Met |
Showing to-do completed | New 1st Time Showing transaction or status change on existing transaction to 1st Time Showing |
ℹ️ Additional effects:
If a new transaction has been created, +1 Boomtown Leads activity
Status date fields populate automatically (if added to forms)
Dashboard pacer circles update
BoomTown ↔ Sisu Status Mapping
BoomTown | Sisu Status |
Hot | Pipeline |
Meeting To-Do | Appointment Set |
Meeting Completed | Appointment Met |
Showing Completed | 1st Time Showing |
Pending | Pending |
Closed | Closed |
Sisu Fields That Sync from BoomTown
The following Sisu fields are populated based on BoomTown updates:
First Name
Last Name
Mobile Phone Number
Address Line 1, City, State, Postal Code (seller only!)
BoomTown Contact URL
Appt Set By (ISA)
Appt Set For
1st Time Appt Met
1st Showing Date
Under Contract Date
Closed (Settlement) Date
Field updates are triggered by category changes and to-do actions in BoomTown.
Buyer & Seller Lead Behavior
Buyer/Seller with Two Agents (Recommended)
Separate buyer and seller transactions are created
Each transaction syncs independently with BoomTown
Buyer/Seller with One Agent
Only one transaction can be created in Sisu
You can duplicate the transaction in Sisu but it won’t be connected to BoomTown
Accessing BoomTown Leads from Sisu
The BoomTown Contact URL field allows users to open the linked BoomTown Lead Profile directly from a Sisu transaction.
How it works:
Admin/TC user adds the BoomTown Contact URL field to any form(s)
User opens a transaction that originated from BoomTown
Clicking the URL opens the BoomTown Lead Profile in a new tab
Lead Source Syncing from BoomTown
When a transaction is created in Sisu from BoomTown:
The lead source is automatically created in Admin > Lead Sources if it doesn’t already exist.
+1 to the Agent's At Bat lead count.
To see each agent's At Bat lead counts, navigate to Admin > Lead Sources > Counts and Expenses. At Bat lead counts are included in various reports.
Lead source reporting updates automatically.
Syncing ISA Appointments to Sisu
When an ISA schedules a meeting to-do for an agent in BoomTown, Sisu records both the appointment and the ISA responsible for setting it.
How it works:
The ISA must have the ISA role in Sisu
The ISA creates or opens a lead in BoomTown
The lead is transferred to an agent while maintaining the existing lead category
The ISA schedules a Meeting to-do for the agent
Results in Sisu:
A new Appt Set transaction or status change on existing transaction to Appt Set occurs
The Appt Set By (ISA) field is populated with the name of the ISA who scheduled the meeting