You can easily refer buyers and sellers to any of our integrated vendors—and you can do the whole process from within Sisu. We even send the referral form for you.
Topics in this article:
Before You Begin...
Prior to submitting leads to our integrated vendors, your team or brokerage owner will need to sign up for the Integrated Vendor Program and receive a lead submission account. You can sign up here.
Once approved, your team or brokerage owner will be able to
Link their PayPal account to their program account in order to withdraw funds
Have a dashboard of submitted leads and status
Get notifications on submissions and payments made
If your team or brokerage owner is currently a Sisu Ambassador (Sisu referrals), they will need a separate account specifically for the vendor program.
Referring Buyers/Sellers to an Integrated Vendor
In Sisu, go to Transactions > Transactions and click on a transaction to open it.
In the Integrated Vendors section, click Vendor List.
Note. The Integrated Vendor section won't appear if there aren't any integrated vendors doing business in the state where the transaction is taking place.
In the Integrated Vendors window, click the checkbox to the left of a vendor to select it. Then click Close. The vendor you selected now appears in the Integrated Vendors section.
Click the name of the integrated vendor you just added in order to make the referral form appear.
Fill out the form and click Submit. The completed form is immediately sent to the vendor.
Recommending Additional Integrated Vendors
If you don't see a particular vendor in our list of integrated vendors, let us know! We'll see what we can do to get them added to the list.
In Sisu, navigate to a transaction where you can see the Vendor List button. (See the screenshot below.)
Note. To understand why this button might be missing, see the section in this article called Why isn't the Vendor List button appearing in a transaction?
In the Integrated Vendors section, click Vendor List.
In the Integrated Vendors window, click the link at the bottom where it says "Not seeing your preferred vendor? Help us connect with them click here."
Which integrated vendors will my buyer/seller have access to?
You can refer a buyer or seller to any integrated vendors that do business in the state where the transaction is taking place. For example, if a woman is buying a home in Utah, you'll be able to refer her to any integrated vendor that does business in Utah.
Why isn't the Vendor List button appearing in a transaction?
This means that there aren't any integrated vendors doing business in the state where the transaction is taking place. Make sure the State field is filled out in the Transaction form so that Sisu can accurately show you which vendors are available.
If you need a refresher on adding fields to a form, check out this article.
After you add the State field to your applicable forms, we provide a Bulk Change utility to make it easy to mass update your transactions.
Services Offered: home warranty protection
Site URL: https://arwhome.com/realestate
Referral Lead Information
Referral Lead for Team/Broker Owner: $50
Payment Timing: After submitting a lead, you can expect to be paid on the last day of the following month.
Payment Method: You'll be paid through the Sisu affiliate program.
Warranty Types: They have 3 types of home warranties available through this program:
Home Essentials: 550.00/y
Home Complete: 650.00/y
Home Premier: 850.00/y (750.00/y with discount)
Available Promotions: There's a $100 promotion available on the Home Premier plan, and there's a $100 promotion available on the multi-year Home Essentials or Home Complete plan.
Seller Options Details: For sellers, coverage begins immediately after enrollment and continues for up to 180 days or the closing date (whichever comes first).
Sales and Marketing Collateral: Download and print the following ARW sales and marketing collateral:
Vivint Smart Home (Home Security and Internet) Appendix
About Vivint Smart Home
Services Offered: peace of mind for new buyers with smart home, home security, Internet, and solar
Site URL: https://www.vivint.com/
Important note. For optimal conversion, we highly recommend conducting a three-way call with the Vivint call center with your buyers 7-8 days before closing. (see the call script below)
Vivint Customer Experiences: Here are several Smart Home video experiences to share with your agents and team.
Proven Call and Text Script: We have included a proven text and call script for your VA, TCs, and agents to use in your CRM or dialers. If we can also help with any automated Sisu automations/emails to your clients, reach out!
Text Script: Texting is definitely recommended.
Hi ______, this is Amie, _(agents) assistant. I am so excited to hear you will be closing on _(future closing date or forecasted settlement date)__. 123 Main street is going to be perfect! Before you move in, let's get you on a call to take care of your internet and your smart home/security with my team. Would now work for a call?
Y: Awesome- calling now
N: No problem- would tomorrow or ______ work better?
Y: Awesome- I will call you on _______ @time. -Reach out if you have any questions
N: I know you are busy, is there someone else you wanted me to connect with to get these services going?
If you change your mind you can always call (833) 592-5986 let them know you are _agent name___, of Utah Lifes’ client and they will get you over to the right person! Congratulations again!
Phone Script: A three-way call with the ability to drop off after connection is recommended.
Call Vivint first: (833) 592-5986- you will be on hold for a second
Amie: Hey Jeff- this is Amie- with Utah Life. I have _homeowner- first and Last name__ on the phone. (S)He will be closing on _homeaddress_ on ___day. - Let me get them on the line.
Amie calls into homeowner:
Amie: Hi_ Homeowner_ Amie here, CONGRATULATIONS! We are so excited for you to be so close to the finish line! _homeowner_ I know you are busy so let's get started I have Jeff on the line.
Jeff: I have _homeowner- first and Last name__ on the phone. (S)He will be closing on _homeaddress_ on ___day. -
Amie: _Homeowner_, are you here? Y/N
Y- great, _homeowner and Jeff_ I will let you take it from here.
MUTE OUT or DROP call